Support Center

How can we help?

Find answers to common questions, troubleshoot issues, or reach out to our team directly.

Frequently Asked Questions

Quick answers to the most common questions about Hytahub.

👤Account & Access

How do I create an account?

Click the 'Sign Up' button in the top right corner. You can register with email or connect via GitHub/Google for quick access.

I forgot my password, what should I do?

Click 'Forgot Password' on the login page and enter your email. You'll receive a reset link within minutes.

How do I link my GitHub or Google account?

Go to your profile settings and click 'Connect' under the integrations section for GitHub or Google.

Can I change my username or email?

Yes, you can update your username and email from your profile settings page.

📦Mods & Uploads

How do I upload a mod to Hytahub?

Navigate to your dashboard, click 'Create New Mod', fill in the details, and upload your files. You can add screenshots, descriptions, and version info.

What file formats are supported?

We support .zip, .jar, and common archive formats. Maximum file size is 100MB per version.

How do I manage mod versions (alpha, beta, stable)?

Each mod can have multiple versions with release channels: Alpha, Beta, and Stable. Use the version manager in your mod dashboard to organize releases.

Can I automate uploads with GitHub Actions?

Yes! We provide a GitHub Action workflow template. Generate an API token from your settings and check our documentation for the setup guide.

How do I add screenshots or videos to my mod?

In the mod editor, go to the 'Media' tab where you can upload screenshots (PNG, JPG, WebP) and add video links.

🖥️Servers

How do I add my server to the list?

Navigate to 'Add Server' in your dashboard, fill in your server details (name, IP, description, banner) and submit for review.

How do I update my server information?

Go to your dashboard, find your server in the list, and click 'Edit' to update any information.

My server 'already exists', why?

Your server was likely already added by the Hytahub team. You can claim ownership by going to the server page and clicking 'Claim Ownership'.

🔌API & Integrations

How do I get an API token?

Go to Settings > API Tokens in your dashboard. Click 'Generate New Token', give it a name, and copy the token securely.

What can I do with the API?

The API allows you to upload mod versions, update metadata, and manage your content programmatically. Perfect for CI/CD workflows.

Is there a rate limit?

Yes, to ensure fair usage. Standard accounts have generous limits. If you need higher limits, contact us.

Troubleshooting Common Errors

Quick fixes for issues you might encounter.

📁

Upload Failed: File too large

Compress your files or split into smaller packages. Maximum file size is 100MB per upload.

🔐

Authentication Error (401)

Your session may have expired. Try logging out and back in. If using API, verify your token is valid.

⏱️

API Rate Limit Exceeded (429)

Wait a few minutes before making more requests. Check your API usage in settings.

🖼️

Image Upload Failed

Ensure images are PNG, JPG, or WebP format and under 5MB. Try reducing the resolution.

🔢

Version Already Exists

Each version number must be unique. Use semantic versioning (e.g., 1.0.1, 1.1.0-beta).

⚠️

Invalid File Format

Check that your file extension matches the allowed formats (.zip, .jar). Rename if necessary.